Frequently Asked Questions

Everything you need to know about shopping with Olivesto

How long will it take to receive my order?

Standard shipping typically takes 3 to 7 business days within the continental US. International delivery times vary by location but generally take 10 to 15 business days.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.

Which payment methods do you accept?

Olivesto accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Can I track my shipment in real-time?

Yes, once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

Are your products covered by a warranty?

All Olivesto products come with a standard 1-year manufacturer's warranty that covers any defects in materials or workmanship under normal use.

How can I modify or cancel my order?

Orders can be modified or canceled within 2 hours of placement. After this window, the order enters our fulfillment process and cannot be changed, though you may return it once it arrives.